Established in 2014, the Quality Assurance and Institutional Advancement (QAIA) Office plays a pivotal role in fostering a culture of excellence, accountability, and continuous improvement across the university. The office is dedicated to enhancing institutional effectiveness through evidence-based decision-making, strategic planning, and rigorous quality assurance practices.

QAIA serves as a central hub for collecting, analyzing, and utilizing institutional data to support academic and administrative units in achieving their goals. By aligning quality assurance efforts with institutional priorities, QAIA ensures consistency, transparency, and innovation in all aspects of university operations.

Core Functions

• Institutional Research & Data Analytics
  Design and implement surveys, focus groups, and assessment tools to gather and analyze data that informs strategic decisions.
• Reporting & Insights
  Develop comprehensive reports for university leadership to guide planning, policy development, and performance evaluation.
• Program Portfolio Management
  Oversee the development and maintenance of an integrated institutional database that consolidates program information across all colleges and campuses.
• Institutional Effectiveness Coordination
  Harmonize assessment activities across academic and administrative units to ensure alignment with institutional outcomes and standards.
• Data Quality & Governance
  Identify gaps in data collection and utilization, and establish protocols to ensure data integrity and reliability.
• Knowledge Management
  Promote the effective use of internal and external assessment data to support continuous improvement and informed decision-making.
• Evaluation & Assessment Frameworks
  Design and update evaluation methodologies tailored to different program categories, and validate development plans for quality assurance.
• Accreditation Support
  Provide guidance and resources to academic units in preparing for national and international accreditation processes.